Head of Operations – Worcester
Full time (37.5 hours per week)
Salary – competitive
Closing date – Monday 26th June 2017
Interviews will be held on Tuesday 4th & Wednesday 5th July 2017
Deaf Direct is a local charitable company that has worked with and for deaf and hard of hearing people since 1927. We provide a range of services to deaf and hard of hearing people, family members and carers, and professionals and other organisations in Herefordshire, Oxfordshire, Worcestershire and surrounding areas.
As a deaf-led registered charitable company we are independent of the statutory sector and able to fully advocate for local needs. All our activities are undertaken to further our charitable purposes for the public benefit.
We are now looking for a Head of Operations to join our team – a newly created role which will report directly into our CEO. The role holder will have responsibility for 3 key operational teams – Interpreting, Outreach and Information. They will be expected to manage any operational issues that arise, develop services and also contribute at a strategic level.
We are looking for an individual with strong people management skills, experience of working at a strategic level and an entrepreneurial attitude.
Please also see the attached Job Description for further information regarding the role and the type of individual we are looking for.
If you wish to apply for this role, please post or email your CV with a covering letter detailing your salary expectations to –
Vesta Tilley House
Email – firstname.lastname@example.org
For more information regarding Deaf Direct, please see our website – www.deafdirect.org.uk
If you have any queries regarding the role, please contact Charlotte Jefferies or Laura Cutting (PA to Philip Gerrard, CEO) on 01905 746301.
What our clients are saying about us:
“Would you please pass on my thanks to the interpreter who volunteered to make this year’s annual Lights of Love service accessible to the deaf community of Worcester. The evening was a great success and, that is not least thanks to the ongoing support of your organisation.” November 2014 – Chaplain, St Richard’s Hospice, Worcester
I love doing volunteer work. I wanted to give something back to Deaf Direct after they have done for me and the twins. Volunteering is great way to meet people in the community and most important of all, enjoy yourself!
I am now doing level 2 and hoping to do level 3 – through this I have met Deaf/hard of hearing people and spoken to them. 2. I helped to volunteer for a Deaf charity at an information stall in a hospital. The first person to stop was Deaf so I chatted to him – it was great to use my BSL in a ‘real-life’ situation (outside class) for the first time!” 2013-14 academic year – BSL student
Excellent interpreter. This consultation would not have been possible without her. She had a good working relationship with the patient. The patient’s care was enhanced by her presence.
XX was the best interpreter I have used in the 16 years of working with impairments. Not only was she 100% professional and warm, she was flexible, supportive for how we worked which made this complex interview relaxing. Thank you
It’s lovely to hear from you. I no longer live is Hereford and will be starting university in September to do my degree in Interpreting BSL/English.
Thank you – Deaf Direct really had a massive impact on this and without you all I wouldn’t be doing it. Wish me luck and I hope our paths cross again in the future
Amazing how prompt and helpful everyone was. A new phone was delivered and fitted within 72 hours. We are so GRATEFUL. Thank you (13th April 2017)
‘pleased to see your tip of the week back!’
‘newsletter today very good. Enjoyed reading it.
I’m loving these newsletters! Thank you :o)
- For more about British Sign Language level 2, please contact 01905 746301 or email training @deafdirect .org.uk http://t.co/LH4C1X1YxN 1 day ago
- RT @dawn_deafdirect : When you see someone using sign language, do you think to yourself, I'd love to do that ..? Well, why not learn? Oxfor… 2 days ago
- RT @mikrontheatre : Morning @deafdirect , just sent details #BSL interpreted @RNLI show in #oxford. Here's the #BSL and captioned trailer htt… 2 days ago