Booking through Deaf Direct is simple. Just contact us with details of your appointment or meeting, or if you would like to discuss your requirements our specialist bookings team will guide you through the process. We offer free information and advice to any individual or organisation wishing to discuss their client’s, or customer’s, communication needs. We pride ourselves in being flexible and responsive, and will therefore do our utmost to accommodate any request regarding communication support and access for deaf people with any degree of deafness or communication preference.Click here for a brief explanation of the different types of Communication Professional that we provide.
We recommend booking as far in advance as possible to secure a suitable Communication Professional to meet your requirements; however, we also have a high success rate of fulfilling short notice bookings so, whatever your needs, please do get in touch.
What our clients are saying about us:
Excellent interpreter. This consultation would not have been possible without her. She had a good working relationship with the patient. The patient’s care was enhanced by her presence.
I am now doing level 2 and hoping to do level 3 – through this I have met Deaf/hard of hearing people and spoken to them. 2. I helped to volunteer for a Deaf charity at an information stall in a hospital. The first person to stop was Deaf so I chatted to him – it was great to use my BSL in a ‘real-life’ situation (outside class) for the first time!” 2013-14 academic year – BSL student
Deaf Direct are a local organisation who are well respected by the Trust and the Deaf and hard of hearing community, having strong connections to other aspects of their lives. Deaf Direct have provided us with a reliable and well delivered service for a number of years. Their administrative processes are excellent and they provide accurate statistical and financial information to the Trust.
XX was the best interpreter I have used in the 16 years of working with impairments. Not only was she 100% professional and warm, she was flexible, supportive for how we worked which made this complex interview relaxing. Thank you
Amazing how prompt and helpful everyone was. A new phone was delivered and fitted within 72 hours. We are so GRATEFUL. Thank you (13th April 2017)
“Would you please pass on my thanks to the interpreter who volunteered to make this year’s annual Lights of Love service accessible to the deaf community of Worcester. The evening was a great success and, that is not least thanks to the ongoing support of your organisation.” November 2014 – Chaplain, St Richard’s Hospice, Worcester