Deaf Direct is committed to supporting those living with hearing loss and deafness in Worcestershire, Herefordshire and Oxfordshire. We seek to be honest, open and fair about the work that we do in order to achieve our charitable aims.
Our Supporter Promise outlines our responsibilities to our donors, however, within fundraising we also have a responsibility to act ethically with regards to the donations we receive and how these donations are spent.
Refusal of Donations
There are certain circumstances in which Deaf Direct may wish to question acceptance of a donation in line with law and seek guidance from the Charity Commission (Charities Act 2011). The points below highlight when this situation may arise.
- We are compelled to act in the charity’s best interest. If the best interests of the charity may be damaged by accepting a donation, we will consider refusing it.
- We will not accept donations from companies or organisations whose activities go against the work that we do i.e. companies which do not have appropriate health and safety procedures in place to protect their staff against hearing loss.
- If large sums or money or property are involved in a donation, we will seek appropriate guidance from the Charity Commission as to the best course of action.
- We will not work with companies or individuals whose activities could damage the reputation of Deaf Direct and which will decrease funding or donations received to further the work of the charity.
- If we feel refusal of a donation would damage the image of the charity, we will seek to use the authority of the Charity Commission to mitigate this threat.
- The responsibility of whether Deaf Direct should refuse a donation ultimately lies with our Board of Trustees.
- Deaf Direct will not endorse products, treatments or companies to sell to our clients, although we will provide testimonials
Use of donations
If supporters wish to make a donation to a specific area of Deaf Direct’s work (eg – our Kids Residentials), they may make a restricted donation by providing written instructions to this effect with their donation. We will always respect this.