Deaf Direct is proud to announce achieving the ISO 9001 Quality Standard.
Deaf Direct is pleased and proud to have achieved Certification for ISO 9001 – the international standard that specifies requirements for a quality management system (QMS). Organisations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. Achieving Certification to ISO 9001 is the first step of a process of continual improvement that will provide our organisation with the necessary management tools to build on and improve working practices throughout the entire organisation. It offers an organisation the quality systems that will provide the foundation to better customer satisfaction, staff motivation and continual improvement.