What does Deaf Direct do?
Information and Guidance
Anyone can contact us with any queries about deafness or hearing loss so please get in touch with Information Services.Click here
Book sign language interpreters, lipspeakers, notetakers and other communication professionals to ensure effective communication at any appointments, meetings, events or training. Contact us to discuss your communication needs.Click here
Support for deaf and hard of hearing clients and their families to maintain independent living, such as help to get out and about, support with money management and housing issues, access to equipment, learning new skills and how to access other support services. We can meet with you to discuss your needs.Click here
Nationally accredited British Sign Language, Deaf Awareness and Communication Tactics courses. Bespoke training in the workplace to improve communication and accessibility. We can help you identify training needs.Click here
Youth and Family Services
Social activities and support for deaf and hard of hearing young people and their families. This can include individual or group activities.Click here
Hard of Hearing Support
Information and advice about hearing aids, assistive equipment, strategies for communication, lipreading courses, and social and support groups. We can help you identify the support you need and what is available.Click here
Volunteers are a vital component of our service provision. We have established recruitment and induction processes, free training opportunities and a wide range of clients who benefit from volunteer support. Would you like to become a Volunteer?Click here
Local centres that provide a base for our services and for user groups to meet. A selection of meeting and training rooms are also available to hire.
Our Staff and Volunteers come from the deaf community and use BSL, others are hearing people who use BSL and lip reading.Click here
What our clients are saying about us:
“Would you please pass on my thanks to the interpreter who volunteered to make this year’s annual Lights of Love service accessible to the deaf community of Worcester. The evening was a great success and, that is not least thanks to the ongoing support of your organisation.” November 2014 – Chaplain, St Richard’s Hospice, Worcester
I am now doing level 2 and hoping to do level 3 – through this I have met Deaf/hard of hearing people and spoken to them. 2. I helped to volunteer for a Deaf charity at an information stall in a hospital. The first person to stop was Deaf so I chatted to him – it was great to use my BSL in a ‘real-life’ situation (outside class) for the first time!” 2013-14 academic year – BSL student
XX was the best interpreter I have used in the 16 years of working with impairments. Not only was she 100% professional and warm, she was flexible, supportive for how we worked which made this complex interview relaxing. Thank you
Deaf Direct are a local organisation who are well respected by the Trust and the Deaf and hard of hearing community, having strong connections to other aspects of their lives. Deaf Direct have provided us with a reliable and well delivered service for a number of years. Their administrative processes are excellent and they provide accurate statistical and financial information to the Trust.
Excellent interpreter. This consultation would not have been possible without her. She had a good working relationship with the patient. The patient’s care was enhanced by her presence.
- RT @ZaffoUK : Win tickets for @Saracens vs @Harlequins @premrugby at @wembleystadium Only £1 a ticket. Enter at http://t.co/XQQtgBl3Tx #rug… 6 hours ago
- @worcscc Fantastic news! Did you know Deaf Awareness Week is 15-21 May? Are all libraries deaf/hard of hearing friendly too? 👂 8 hours ago
- @Harty0771 great idea with the blindfolds Carol - we would love to do the same to raise awareness about hearing loss using ear defenders? 8 hours ago