A team from Deaf Direct has worked with Healthwatch Worcestershire and the Care Quality Commission’s Primary and Integrated Care Team to ensure GP surgeries understand the needs and experiences of patients with a hearing impairment. The work was so crucial it was mentioned in a national Healthwatch Publication – Care Quality Commission and local Healthwatch: Working together in primary and integrated care.
To find out how Deaf Direct’s work made an impact, please view the publication here
What our clients are saying about us:
Excellent interpreter. This consultation would not have been possible without her. She had a good working relationship with the patient. The patient’s care was enhanced by her presence.
“Would you please pass on my thanks to the interpreter who volunteered to make this year’s annual Lights of Love service accessible to the deaf community of Worcester. The evening was a great success and, that is not least thanks to the ongoing support of your organisation.” November 2014 – Chaplain, St Richard’s Hospice, Worcester
XX was the best interpreter I have used in the 16 years of working with impairments. Not only was she 100% professional and warm, she was flexible, supportive for how we worked which made this complex interview relaxing. Thank you
Deaf Direct are a local organisation who are well respected by the Trust and the Deaf and hard of hearing community, having strong connections to other aspects of their lives. Deaf Direct have provided us with a reliable and well delivered service for a number of years. Their administrative processes are excellent and they provide accurate statistical and financial information to the Trust.
I am now doing level 2 and hoping to do level 3 – through this I have met Deaf/hard of hearing people and spoken to them. 2. I helped to volunteer for a Deaf charity at an information stall in a hospital. The first person to stop was Deaf so I chatted to him – it was great to use my BSL in a ‘real-life’ situation (outside class) for the first time!” 2013-14 academic year – BSL student
- RT @ZaffoUK : Win tickets for @Saracens vs @Harlequins @premrugby at @wembleystadium Only £1 a ticket. Enter at http://t.co/XQQtgBl3Tx #rug… 6 hours ago
- @worcscc Fantastic news! Did you know Deaf Awareness Week is 15-21 May? Are all libraries deaf/hard of hearing friendly too? 👂 8 hours ago
- @Harty0771 great idea with the blindfolds Carol - we would love to do the same to raise awareness about hearing loss using ear defenders? 8 hours ago